How Smart Loyalty Works

5 simple steps to maintain and increase customer loyalty

Step 1 - Sign Up

Begin by joining Smart Loyalty - it's quick and easy! Create an account and start customising your loyalty programme to match your business's unique identity.

 
content-image
 
Step 2 - Customise Your App

Send us your logo and colour schemes and we’ll start work on your very own custom branded app. Tailor your loyalty programme to suit your business needs. Set the rules - define the number of purchases required to unlock rewards and decide on the enticing offers for your loyal customers.

 
content-image
 
Step 3 - Deploy your app

Once your app has been built and you’ve approved the design we’ll deploy them to the relevant app stores

 
content-image
 
Step 4 - Unbox your Welcome Pack

As part of the sign-up process we will send you a welcome pack that includes your all important stamp as well as some Point Of Sale material to help get those critical sign ups.

 
content-image
 
Step 5 - Promote your new app

Put the QR code display on the counter so customers can download your app, then they tap the NFC stamp to start collecting.

 

* Due to the rules imposed by Apple you will require your own Apple Developer account. You can choose to use your own Google account, or we can deploy your app to our Google account. Details on how to do this will be supplied when you sign up.

Questions & Answers

We offer a full how-to guide in the Smart Loyalty console.

1. Getting started with Smart Loyalty

This process can be managed by one of our team to ensure you get the quickest setup and shortest time to market.

2. What comes with smart loyalty?

This depends on the plan you sign up to. We can offer assistance on choosing the right package for you.

3. How do I choose a plan?

  • Base it on your minimum requirements as you can upgrade later.

  • Normally, the top plan will provide everything you will need to completely manage your customer loyalty programmes.

4. How does Smart Loyalty handle privacy?

Your customers details are never shared and your own apps manage loyalty for your customers.

Some providers put your business in an app directory. We provide your own apps so you don't have to worry about sharing your customers with other competitors.

5. I have an issue with my account

Email hello@smartloyalty.ie and we’ll get back to you.

6. Can I cancel at any time?

You can cancel at any time. There may be charges if it is within your first year. Ask your account manager for details.

Have any questions? Get in Touch