Smart Loyalty FAQs
Straight answers for UK café and retail operators considering own-brand loyalty.
What is Smart Loyalty?
A custom-branded Android and iOS loyalty app for your business, with NFC tap-to-stamp, rewards and offers you control, and customer data that stays with you.
How is this different from a stamp-marketplace app?
Marketplace apps list many businesses in one place. Smart Loyalty is own-brand only: customers download your app, not a directory of rivals.
What does it cost?
A one-off setup fee of £249 + VAT (branding, store listing support, physical NFC stamp and welcome pack), then from £39/mo + VAT for a single location. See pricing.
Do you work with businesses in the UK?
Yes. Smart Loyalty is available to cafés, coffee shops, independent retailers and multi-site businesses across the UK. Read more on our café loyalty page.
Do customers need to download an app?
Yes. Customers download your app from the App Store or Google Play. Setup includes a QR code display they can scan at the counter to get the download link.
How do customers collect stamps?
By NFC tap. Setup includes a physical NFC stamp for your counter. Customers open your app and tap their phone on it to collect a stamp. The QR code display is only for downloading the app, not for stamping.
Do I need an Apple Developer account?
To publish on the App Store under your own name, Apple requires your own Apple Developer account. We guide you through registration if you don’t have one.
Where do I book a demo?
Book a free demo or email hello@smartloyalty.ie.